In this article, we'll speak about the timeline & details of Stripe terminal payments.
Jump to a question
What are Stripe's Credit Card processing fees?
Do I have visibility into Stripe?
When is Moxie's 9% fee taken out?
What are Stripe's Credit Card processing fees?
❗Important - Always swipe/chip/tap a card when possible over using “card on file” as you will be charged a higher processing fee to use the card on file.
Use the physical card (“card present”)
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- Tap, dip, or swipe a card or use Apple/Google Pay
- Rate: 2.6% + 10 cents/transaction
Type in the card number or save it on file (“card not present”)
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- When collecting a card over the phone, conveniently saving a card for the next purchase, or charging a late fee.
- Rate: 3.5% + 15 cents/transaction
How long do payments take?
It can take about 2-3 business days before it shows in your account. At the end of each business day the money is transferred from stripe to balance, because of the lag time we have a report in MS that shows where the money is in the transfer process and the date it will be in your account.
Do I have visibility into Stripe?
Unfortunately, you do not have visibility into the Stripe account since it is legally owned by the PC Owner. We are working towards greater visibility for you but at the time, we do not have this available.
When is Moxie's 9% fee taken out?
The Moxie 9% fee is taken out of all cumulative transactions on the 1st for the next month, for your previous month's transactions. For example, for all of your October services, Moxie totals this on November 1st, then sends out your invoice for the 9% owed for all services.
✏️ Note - Provider owner tips are excluded from the 9% calculation.