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  2. Moxie Suite
  3. Packages, Deposits, & Gift Cards

How to purchase a package online

In this article, we'll show you how anyone can purchase a package from you by visiting your online store.

Before reading this article:

  • Familiarize yourself with how to build packages and how to set them as live in your online store by reading this article
  • Find your online store link in Moxie, click More > Settings > Services & Products > Packages, Deposits & Gift Cards.

 

  1. When a user arrives at your online store, they will see every package or gift card that you have checked the "Allow clients to purchase in online store" box for.
  2. For every package and gift card, the user will have the option to "Buy for myself" or "Buy as a gift". 
                     

    1. If the user chooses "Buy for myself", they are immediately brought to a checkout page where they are prompted to enter their email and credit card details. After purchase, the purchaser will receive an invoice via email. 

      Note: Today, users have to purchase packages individually; they cannot purchase multiple packages or gift cards in a single transaction. 

    2. If the user chooses "Buy as a gift", they are immediately prompted to enter the recipient's information, and then pay.
      1. If the recipient's email is not already associated with a client, a new client will be created and that new wallet will be updated with the Package or Gift Card credits.
      2. If the recipient's email is associated with a client, the credits will get added to the existing client.
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  3. Once the package is purchased, only the purchaser will receive a confirmation email. In the case of a "gift", it is the responsibility of the purchaser to inform the recipient of the gift. 

 


 

 

Watch the video walkthrough below on how patients can purchase from your online store.