Cherry FAQ

Learn More About Cherry's Flexible Financing for Your Practice

Jump to a Question

1. What is Cherry?
2. Why Choose Cherry?
3. What Are the Fees I Pay Cherry per Transaction?
4. How Do I Apply for a Moxie x Cherry Account?
5. What’s the Patient Application Experience?
6. How Do I Check Out a Patient Using Cherry?
7. When Do I Receive Payment From Cherry, and Am I Responsible if Patients Don’t Make Payments? Am I Still Paid in Full?

8. Can I Link My Cherry Account With My Allē for Business Account?

9. I’ve Completed a Cherry or Cherry Through Allē Transaction, Do I Need to Record It in Moxie Suite?

10. Best Practices to Boost Sales With Cherry

11. Have More Cherry-Specific Questions?

1. What is Cherry?

Cherry is the easiest, most cost-effective patient Buy Now, Pay Later financing solution in the medical aesthetics market. 

2. Why Choose Cherry?

Cherry offers a simple, flexible way to finance treatments for your patients:

• ~75% approval rate to help you reach more potential patients.
• Payment plans tailored to various budgets
• A soft credit check and no hidden costs or fees for patients. 
• Quick online pre-qualification to convert browsers into paying patients 

For Providers, the benefits of a Cherry account include:

• Plumped profits: Unlike other financing options, Cherry lets you know upfront what clients are approved for so you can design custom treatment plans that fit their exact budget. In fact, patients who are approved for Cherry pre-consultation spend 40% more than patients who apply for it at checkout.
• Get paid in 2-3 days. Cherry takes on the risk of your patients paying them back.
• Flexibility without compromise: Cherry makes treatments more accessible with easy and flexible payment options, helping you boost sales while delivering a better patient experience.
• Happier patients that return again and again: Over half of patients who use Cherry will use it more than once – usually at the same practice.
• VIP rates: As a Moxie provider, we’ve already negotiated the best rates and terms for you. Sign up with our exclusive link below to automatically receive Cherry’s “gold status,” which has an average of 1.86% lower fees compared to standard Bronze pricing.

This all means more revenue and less complexity for your medspa.

3. What Are the Fees I Pay Cherry per Transaction?

Due to Moxie's partnership with Cherry and as a Moxie provider, you will receive "gold status," where the Gold tier offers an average of 1.86% lower fees relative to Cherry's standard / Bronze pricing when applying using our exclusive link. (See the next question for the link)

Bronze Tier (without Moxie)

Gold tier (with Moxie)

4. How Do I Apply for a Moxie x Cherry Account?

To open a Moxie x Cherry account, head over to withcherry.com/moxie. From there:

1. Fill out the Registration Form: Provide your basic information.

2. Reach out to your PSM and let them know you’re signing up for Cherry.

3. Schedule a Demo: Book your onboarding session with Cherry’s team.

4. Go Live: Once your onboarding is complete, you can begin processing Cherry transactions right away!

Review this article for a detailed walkthrough. 

5. What’s the Patient Application Experience?

When a patient is ready to apply for Cherry financing, you simply send your unique Cherry application link via text or email. It takes about a minute for them to complete the application, with no impact on credit to apply! They’ll provide basic info like phone number, name, DOB, address, and SSN. Once approved, they can move forward with treatment financing. 

Check out this article for a detailed overview.

6. How Do I Check Out a Patient Using Cherry?

Within the Cherry Practice Portal find the patient under the Patients section, then:

1. Find the patient

2. Click Checkout

2. Set purchase price and location

3. Send a contact link to the patient by text, email, or finish on your device in person.

View this article for a detailed walkthrough and video.

7. When Do I Receive Payment From Cherry, and Am I Responsible if Patients Don’t Make Payments? Am I Still Paid in Full?