🚀 What’s new 03/18/24 - 03/22/24

This article reviews any updates made during the week of 03/18/24 - 03/22/24.

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Revamped AOV calculation

Revamped AOV calculation

• What changed:

  • Our revamped AOV calculation is defined as "Total net revenue for all non-refunded invoices, divided by paid client visits." A client with more than one invoice in a day is considered to be a single visit for this calculation. This measurement is consistent with cash-basis accounting and how owners typically manage their business.

    Here's what you can expect:

    • If you sell a lot of packages, particularly where clients buy a package and redeem it on the same day for an appointment, you can expect your AOV figure to rise. Otherwise, it will generally stay the same vs the old AOV calculation.
    • In the Sales Dashboard of your Moxie Suite account, the "AOV Over Time" chart will have its historical figures updated to the new calculation.

    • Your Monthly Business Reviews (MBR) will begin using this updated calculation in your next report.