This article aims to answer commonly asked questions on what providers can and cannot see and do in Moxie Suite.
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What can providers see in the Moxie Suite?
What can providers not see in Moxie Suite?
Can providers edit their own working hours?
Can provider owners view and edit the working hours of other providers?
What can providers see in Moxie Suite?
Providers can see the following:
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- Settings: Providers have view-only access to settings. They cannot make any changes but can see the settings available in the app.
- They cannot create new service menu items, products, packages or memberships.
- Their working hours: Providers can access and view their own working hours. This is available under settings.
- Policies and procedures and standing orders: Providers can see and take action within the service protocols/standing orders sections in settings since those documents are provider-specific.
- They cannot view other providers documents nor create new P&Ps
- Inventory: Providers have access to view and manage inventory.
- Charts tab: Providers can view and take action on the Charts page.
- Medspa schedule: Providers can view the medspa schedule and manage appointments.
- Client list: Providers can see the entire client list for the medspa.
- Settings: Providers have view-only access to settings. They cannot make any changes but can see the settings available in the app.
What can providers not see in Moxie Suite?
Providers cannot see the following:
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- Reporting: Providers do not have access to any reporting features.
- Supplies: Providers cannot view the supplies page.
- Moxie Balance: Providers cannot view Moxie Balance.
Can providers edit their own working hours?
Yes, providers can edit their own working hours. They cannot view or edit other providers working hours.
Can provider owners view and edit the working hours of other providers?
Yes, provider owners have the ability to view and edit the working hours of other providers at their medspa.
Can providers edit settings?
No, providers can only view settings in a read-only capacity. They cannot make any edits or changes to the settings.